Publications

Laban, G., Kappas, A., Morrison, V., & Cross, E. S. (2023). Building Long-Term Human–Robot Relationships: Examining Disclosure, Perception and Well-Being Across Time. International Journal of Social Robotics. doi: https://doi.org/10.1007/s12369-023-01076-z

Laban, G., Kappas, A., Morrison, V., & Cross, E. S. (2023). Opening Up to Social Robots: How Emotions Drive Self-Disclosure Behavior. 2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), 1697–1704. doi: https://doi.org/10.1109/RO-MAN57019.2023.10309551

Laban, G., & Araujo, T. (2022). Don’t Take it Personally: Resistance to Individually Targeted Recommendations from Conversational Recommender Agents. HAI 2022 - Proceedings of the 10th Conference on Human-Agent Interaction, 57–66. doi: https://doi.org/10.1145/3527188.3561929

Laban, G., Kappas, A., Morrison, V., & Cross, E. S. (2022). User Experience of Human-Robot Long-Term Interactions. Proceedings of the 10th International Conference on Human-Agent Interaction, 287–289. doi: https://doi.org/10.1145/3527188.3563927

Polakow, T., Laban, G., Teodorescu, A., Busemeyer, J. R., & Gordon, G. (2022). Social robot advisors: effects of robot judgmental fallacies and context. Intelligent Service Robotics, 15(5), 593–609. doi: https://doi.org/10.1007/s11370-022-00438-2

Laban, G. (2022). Social Robots as Communication Partners to Support Emotional Health and Well-Being. 2022 10th International Conference on Affective Computing and Intelligent Interaction Workshops and Demos (ACIIW), 1–5. doi: https://doi.org/10.1109/ACIIW57231.2022.10086018

Laban, G., Morrison, V., Kappas, A., & Cross, E. S. (2022). Informal Caregivers Disclose Increasingly More to a Social Robot Over Time. CHI Conference on Human Factors in Computing Systems Extended Abstracts, 1–7. doi: https://doi.org/10.1145/3491101.3519666

Lee, M., Sin, J., Laban, G., Kraus, M., Clark, L., Porcheron, M., Cowan, B. R., Følstad, A., Munteanu, C., & Candello, H. (2022). Ethics of Conversational User Interfaces. Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. doi: https://doi.org/10.1145/3491101.3503699

Laban, G., le Maguer, S., Lee, M., Kontogiorgos, D., Reig, S., Torre, I., Tejwani, R., Dennis, M. J., & Pereira, A. (2022). Robo-Identity: Exploring Artificial Identity and Emotion via Speech Interactions. Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction, 1265–1268. doi: https://doi.org/10.5555/3523760.3523999

Powell, H., Laban, G., George, J.-N., & Cross, E. S. (2022). Is Deep Learning a Valid Approach for Inferring Subjective Self-Disclosure in Human-Robot Interactions? Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction, 991–996. doi: https://doi.org/10.5555/3523760.3523921

Laban, G., Ben-Zion, Z., & Cross, E. S. (2022). Social Robots for Supporting Post-Traumatic Stress Disorder (PTSD) Diagnosis and Treatment. Frontiers in Psychiatry. 12:752874. doi: https://doi.org/10.3389/fpsyt.2021.752874

Laban, G. (2021). Perceptions of Anthropomorphism in a Chatbot Dialogue: The Role of Animacy and Intelligence. In Proceedings of the 9th International Conference on Human-Agent Interaction, 305–310, Virtual Event, Japan. ACM, New York, NY, USA. doi: https://doi.org/10.1145/3472307.3484686

Følstad, A., Araujo, T., Law, E. L.-C., Brandtzaeg, P. B., Papadopoulos, S., Reis, L., Baez, M., Laban, G., McAllister, P., Ischen, C., Wald, R., Catania, F., Meyer von Wolff, R., Hobert, S., & Luger, E. (2021). Future directions for chatbot research: an interdisciplinary research agenda. Computing 103, 2915–2942. doi: https://doi.org/10.1007/S00607-021-01016-7

Laban, G., George, J., Morrison, V. & Cross, E. S. (2021). Tell me more! Assessing interactions with social robots from speech. Paladyn, Journal of Behavioral Robotics, 12(1), 136-159. doi: https://doi.org/10.1515/pjbr-2021-0011

Henschel, A., Laban, G., & Cross, E. S. (2021). What Makes a Robot Social? A Review of Social Robots from Fiction to a Home or Hospital Near You. Current Robotics Reports.  doi:  https://doi.org/10.1007/s43154-020-00035-0 

Laban, G., & Araujo, TB. (2020). The Effect of Personalization Techniques in Users’ Perceptions of Conversational Recommender Systems. In IVA ’20: Proceedings of the 20th ACM International Conference on Intelligent Virtual Agents (IVA ’20), October 19–23, 2020, Virtual Event, Scotland UK. ACM, New York, NY, USA, 3 pages. doi: https://doi.org/10.1145/3383652.3423890  

Laban, G., Morrison, V., & Cross, E. S. (2020). Let’s Talk About It! Subjective and Objective Disclosures to Social Robots. In Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction. Association for Computing Machinery, Cambridge, United Kingdom, 328–330. doi: https://doi.org/10.1145/ 3371382.3378252  

Laban, G., & Araujo TB. (2020) Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluations. In: Følstad A. et al. (eds) Chatbot Research and Design. CONVERSATIONS 2019. Lecture Notes in Computer Science, vol 11970. Springer, Cham. doi: 10.1007/978-3-030-39540-7_15 

Laban, G. (2019). Don’t Take it Personally: resistance to Individually Targeted Recommendations with Anthropomorphic Recommender System (Master's thesis). University of Amsterdam, Amsterdam, Netherlands.  Retrieved from: https://scripties.uba.uva.nl/search?id=694251 

PrePrints

Laban, G., & Cross, E. S. (2023). Sharing with Robots: Why do we do it and how does it make us feel? doi: https://doi.org/10.31234/OSF.IO/2AZPQ

Laban, G., Morrison, V., Kappas, A., & Cross, E. S. (2023). Coping with Emotional Distress via Self-Disclosure to Robots: Intervention with Caregivers. doi: https://doi.org/10.31234/OSF.IO/GBK2J

Laban, G., Zeidler, C., & Brussee, E. (2020, May 12). Binge-watching (Netflix) product placement: A content analysis on different product placements in Netflix originals vs. non-Netflix originals, and drama vs. comedy shows. doi: 10.33767/osf.io/hxjgf

Peer Review

I peer review regularly for the following journals:

I peer reviewed in the past for following conferences and workshops:


Conference talks 

Laban, G., Kappas, A., Morrison, V., and Cross, E. S. (2021, August). Social Robots for Long-Term Speech-Based Health Interventions. Paper presented at 2021 Annual Conference of the European Health Psychology Society (EHPS). Virtual Conference.

Laban, G., Kappas, A., Morrison, V., and Cross, E. S. (2021, June). Protocol for a Mediated Long-Term Experiment with a Social Robot. Poster presented at 5th Virtual Social Interactions Conference (VSI). Glasgow, United Kingdom. Virtual Conference.

Laban, G. (2021, May). Perceptions of Humanness in a Chatbot Dialogue: Animacy and Intelligence as Mediators of Anthropomorphism. Paper was accepted for presentation at the International Communication Association Conference 2021 (ICA21), Virtual Conference.

Laban, G., Kappas, A., Morrison, V., and Cross, E. S. (2021, April). Affect in Prolonged Interactions with Social Robots. Paper presented at 2021 Society of Affective Science Annual Conference (SAS). Virtual Conference. https://youtu.be/bxQd-zMJrNc

Laban, G., & Araujo, TB. (2020, October). The Effect of Personalization Techniques in Users’ Perceptions of Conversational Recommender Systems. Extended abstract presented in the 20th ACM International Conference on Intelligent Virtual Agents (IVA ’20). Glasgow, United Kingdom. Virtual Conference. 

Laban, G.,  George, J., Morrison, V., and Cross, E. S. (2020, June).  Let’s Talk About It! Social Robots for Eliciting Disclosures for Emotional and Psychological Health. Paper was accepted for Supporting Health by Technology 2020 and will be presented at Supporting Health by Technology 2021, Enschede, Netherlands.

Laban, G. & Araujo, TB. (2020, May). Don’t take it personally: resistance to personalization procedures with anthropomorphic recommender systems. Paper presented at the International Communication Association Conference 2020 (ICA20), Gold Coast, Australia.

Laban, G., Morrison, V., & Cross, E. S. (2020, March). Let’s Talk About It! Subjective and Objective Disclosures to Social Robots. In the 2020 ACM/IEEE International Conference on Human-Robot Interaction. Association for Computing Machinery, Cambridge, United Kingdom. https://youtu.be/cX1ScKQMxLU. 

Laban, G., Morrison, V., and Cross, E. S. (2020, February). Let’s Talk About It! Perceived and Observed Disclosures to Social Robots. Paper presented at Etmaal van de Communicatiewetenschap 2020, Amsterdam, Netherlands.

Laban. G., Morrison. V., and Cross. E. S. (2019, November). Let’s Talk About It! Perceived and Observed Disclosures to Social Robots. Paper presented at Quality of Interaction with Assistive Social Robots (QIASR) Workshop 2020, International Conference of Social Robots (ICSR), Madrid, Spain.

Laban, G. (2019, July). What Makes it Human? Users’ perceptions of agents’ animacy and intelligence. Poster presented at the International Conference on Computational Social Science (IC2S2) 2019, Amsterdam, Netherlands.

Laban, G. (2019, June). Textual Input Value of Customer Reviews: Text-Analysis Approach. Paper presented at Quantitative Text Analysis Dublin (QTA-DUB) Workshop, Dublin, Ireland.

Laban, G. & Araujo, TB. (2019, February). Don’t take it personally: resistance to personalization procedures with anthropomorphic recommender systems. Poster presented at Etmaal van de Communicatiewetenschap 2019, Nijmegen, Netherlands.

Laban, G., Zeidler, C., & Brussee, E. (2018, November). Binge-watching (Netflix) product placements:A content analysis of product placements in Netflix originals vs. non-Netflix originals, and drama vs.comedy shows. Paper presented at the 7th European Communication Conference (ECC), Lugano, Switzerland.

Laban, G. (2018, October). The role of customer reviews in online marketplace satisfaction. Paper presented at Workshop on Digital Methods: Researching Digital Media Environments, Lugano, Switzerland.

Laban, G. & Araujo, TB. (2018, May). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Paper presented at the Communicating with Machines: Theory and Practice, Prague, Czech Republic.

Laban, G. & Araujo, TB. (2018, February). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Paper presented at Etmaal van de Communicatiewetenschap 2018, Ghent, Belgium.

Laban, G., Zeidler, C., & Brussee, E. (2018, February). Binge-watching (Netflix) product placements: A content analysis of product placements in Netflix originals vs. non-Netflix originals, and drama vs. comedy shows. Paper presented at Etmaal van de Communicatiewetenschap 2018, Ghent, Belgium.

Invited talks

Science Communication and Public Engagement 

Teaching

▪ Methods of Communication Research and Statistics, University of Amsterdam - I was teaching undergraduate (BSc) students theory and practice of quantitative methods of scientific research, statistics, and data analysis.

▪ Research Workshop: Survey, University of Amsterdam - I was teaching undergraduate (BSc) students theory, methods and techniques for operationalizing concepts and developing a survey. 

▪ Digital Analytics, University of Amsterdam - Assisting graduate (MSc) students with acquiring analytical skills, primarily using Python, and applying analytical methods to digital data for academic and business-oriented research. The topics of the course include (supervised/unsupervised) machine learning, automated content analysis, data visualization, and etc.

Workshops, Seminars, Tutorials, and Courses

Honours, Awards, and Grants